Legal

Privacy Policy

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1. Information We Collect

When you use our services, we may collect personal information such as your name, email address, phone number, mailing address, payment details processed via Stripe, and appointment or session records.

2. How We Use Your Information

This information is used to manage appointments, process payments, send confirmations and reminders, prepare receipts, and communicate with you about care.

3. Data Security

Reasonable safeguards are used to protect your information. Payment processing is handled by Stripe, and credit card numbers are not stored on our servers.

4. Third-Party Services

Third-party services may include Stripe for payments and Vonage for SMS reminders.

5. Data Retention

Personal information is retained only as long as necessary to provide services and meet legal or professional obligations.

6. Your Rights

You may request access to, correction of, or deletion of your personal information where applicable.

7. Confidentiality

Therapeutic information is handled confidentially in accordance with privacy legislation and professional ethics, except where disclosure is required by law.

8. Contact

Questions about this policy can be sent to hello@thresholdarttherapy.ca .